Informativa sulle spedizioni
Shipping Policy
Last Updated: June 21, 2026
Thank you for shopping with Purelia. We are committed to providing a smooth and reliable shipping experience. Please review our shipping policy below to understand how your order will be processed and delivered.
Order Processing Time
• All orders are processed within 1–5 business days after payment has been successfully received.
• Orders are not processed, shipped, or delivered on weekends or public holidays.
• During periods of high demand, product launches, promotional events, or holidays, processing times may be extended. If there is a significant delay, we will notify you via email.
Shipping Time
• Once your order has been processed and shipped, delivery is typically expected within 7–14 business days.
• Delivery times may vary depending on your location, local carrier performance, customs procedures, weather conditions, and other factors outside of our control.
• While we strive to meet estimated delivery times, these estimates are not guaranteed.
Shipping Rates
• Shipping costs are calculated and displayed during checkout before payment is completed.
• Any applicable shipping fees will be clearly shown before you finalize your order.
Order Tracking
• Once your order has been shipped, you will receive a shipping confirmation email containing your tracking information.
• Tracking updates may take several business days to appear depending on the carrier.
International Shipping
• We currently ship worldwide.
• International shipments may be subject to customs inspections, import duties, taxes, or other fees imposed by the destination country.
• Any customs duties, taxes, or import fees are the responsibility of the customer unless otherwise stated at checkout.
Incorrect Shipping Information
Please ensure that your shipping address is accurate and complete before submitting your order.
Purelia is not responsible for delays, lost shipments, or delivery failures caused by incorrect or incomplete shipping information provided by the customer.
Lost or Delayed Packages
If your package appears lost or significantly delayed, please contact us and we will work with the shipping carrier to investigate the issue.
Please note that once an order has been handed over to the carrier, delivery times are outside of our direct control.
Contact Us
If you have any questions regarding your order or this Shipping Policy, please contact us:
Purelia
Email: info@mypurelia.com
Business Information
Roi Domus LLC
1209 Mountain Road Pl NE, Ste N
Albuquerque, NM 87110
United States
Email: info@mypurelia.com